DHL Päckchen international - Product information

Shipments that exceed the above dimensions or weight can be sent with DHL Paket International.

Do you want to send a Päckchen as a roll?

If you wish to send a shipment in roll format, you will require a roll service stamp.
Roll service stamps are available from Deutsche Post outlets and the DHL Shop.

If your shipment exceeds the maximum weight or dimensions, please use DHL Paket International as the basic product and then add the roll service.

Do you want a liability/transport insurance, shipment tracking and signed-for delivery to the recipient for your DHL Päckchen International?

Find out more about our Proof of delivery service.

Would you like to have your DHL Päckchen International picked up?

You can arrange for your parcel to be picked up by franking with DHL Online franking.

You can also easily arrange for franked parcels to be picked up at your convenience.

More information about the pick-up service

What should happen to your shipment if it cannot be delivered?

Before shipping, tell us whether your shipment is to be returned if undeliverable. To do this, note the sender’s instructions on the address side of the shipment in a language readily understood in the destination country, for example:

German: Bei Unzustellbarkeit zurück an den Absender
French: En cas de non-remise renvoyer à l'expéditeur
English: If undeliverable return to sender

Simply check the desired sender's instructions on the new WELT shipping form for Paket and Päckchen items sent outside the EU.

Undeliverable parcels with no indication cannot be returned, but will be abandoned (i.e. the parcel will be auctioned or destroyed in the destination country). The sender’s instructions service is free for DHL PÄCKCHEN International.

The sender's instructions service is free for DHL Päckchen International items.

You can do your bit for the environment by choosing CO₂-friendly shipping for your DHL Päckchen.

You can request climate-friendly shipping of your parcel when you frank it with DHL Online Franking.

Find out more

*Price includes VAT

If you frequently send Päckchen items internationally, you can make great savings with our offers for frequent shippers.

You can exchange accidentally spoiled Paketmarke stamps by sending them to the following address:

DHL Paketmarken Service Team
Marienberger Strasse 230
38999 Braunschweig, Germany

We regret that no cash equivalent of the stamp value is available.

The Shipping Assistant offers you the most important online functions for sending parcel and letter products, all brought together in a handy desktop tool (Widget).

To the DHL Shipping Assistant

With handy DHL shipping boxes, you can always find the right packaging for your parcels.

DHL offers you a choice between high-quality Packsets and cheaper basic cardboard boxes.

DHL Packsets

• DIN-tested quality
• Five different sizes
• Various colourful motifs for sending, giving and storing
  

Further information and prices

Find out here which contents and values you can send with DHL.

Here is where you will find all the important information and documents for shipping to countries outside the European Union.

The shipping form for addressing your Päckchen International can be obtained from your branch or here (for shipping within the EU) to print out.

Den Versandschein zur Adressierung für Ihr Päckchen International erhalten Sie in Ihrer Filiale oder hier (für den Versand in die EU) zum Ausdrucken.